Analyze carrier billing and delivery performance to identify refund-eligible events, billing discrepancies, and recover overcharges across your shipping operations.
Carriers Owe You Money That Go Unclaimed
Service guarantee refunds remain unclaimed across the majority of eligible shipments
ShipID monitors shipments against carrier service guarantees and contracted rates. When service failures or billing discrepancies occur, it automatically files claims and tracks them through to resolution.
WHAT WE DETECT
Late delivery service failures
Dimensional weight miscalculations
Lost and damaged shipment claims
Duplicate billing charges
Address correction overcharges
Fuel surcharge discrepancies
Zone rating errors
Recovery Process
Post-Bill Credits
We find invalid charges you’ve already paid for and recover it.
Violations Include:
Late deliveries against SLA guarantees
Duplicate charges or duplicate subscriptions
Incorrect residential, DAS, additional handling, and large package surcharges
Invoice to contract variances
Outcome
Money returned as refunds or account credit.
Pre-Bill Cost Corrections
We stop invalid charges before they hit your invoice.
Violations Include:
Pre-rating against contract terms
Dimensional weight and packaging violations
Invalid residential, delivery area, and handling surcharges
Outcome
Unnecessary spend is never billed
Cost Avoidance (clean, pre-invoice impact)
Spend Utilization
Operational spend and carrier contract yield efficiency.
Includes:
Identification of non-performing spend
Re-allocation of shipping to low cost services without delivery risk
Non-performing lane identification
Contract underutilization recovery
Outcome
Spend becomes efficient, not just accurate
Shipping Cost Recovery
5-6%
Driven by service guarantee claims and billing discrepancy correction
Supported Integrations
UPS
FedEx
DHL
USPS
OnTrac
ShipBob
ShipStation
Shippo
EasyPost
FlexportOkta
Connect Your Account And See What Vaudit Can Recover
