Ad Audit

Terms & Conditions

Last updated: June 2026

Published by Vaudit Inc.


These Terms & Conditions ("Terms") explain how Ad Audit provides independent traffic auditing, invalid-traffic investigation, billing-discrepancy recovery, and refund recovery services across digital advertising platforms. They describe how Ad Audit reconciles traffic and click behaviour against advertising platform Terms & Conditions, how read-only access and GLID-based attribution are used, and how certified tracking technologies operate. Ad Audit is a Google Certified Click Tracker and complies with Google's technical and policy requirements. Ad Audit is published by Vaudit Inc. ("Vaudit", "we", "us", or "our") and operates solely as an independent auditor. By signing up for or using Ad Audit, you agree to these Terms.

Platform Access

1. Platform Connection and Permissions

1.1 Supported Platforms

Ad Audit audits invalid traffic, billing discrepancies, and recoverable spend across the following advertising platforms:

  • Search & Social: Google Ads, Meta Ads (Facebook and Instagram), LinkedIn Ads, Bing Ads
  • Programmatic & DSP: DV360, The Trade Desk, Amazon DSP
  • Performance Networks: TikTok Ads, AppLovin

The platform list reflects current Ad Audit coverage and is updated as new platform integrations are added.

1.2 Read-Only Access

By connecting your ad platform account through the platform's secure OAuth or API authorization process, you grant Ad Audit read-only access to:

  • Campaign and account structure
  • Performance and traffic metrics
  • Billing and spend data
  • Click diagnostics and historical audit signals
  • Data required to reconcile traffic behaviour against platform policies and Terms & Conditions

Ad Audit does not request write access and cannot modify your campaigns, budgets, bids, or account settings. Ad Audit acts solely as an independent auditor.

1.3 Purpose of Access

Read-only access enables Ad Audit to:

  • Conduct an independent traffic audit using proprietary audit vectors
  • Analyse click behaviour, GLIDs, routing patterns, and timing diagnostics
  • Detect invalid traffic, billing discrepancies, and patterns inconsistent with platform Terms & Conditions
  • Reconcile platform reporting with on-site traffic diagnostics
  • Estimate potential refunds, credits, or recoverable spend
  • Prepare evidence for invalid-traffic and billing-discrepancy submissions
  • Generate dashboard reporting and audit findings based on platform data

Your data is used only for audit and recovery purposes.

1.4 Revoking Access

Access can be revoked at any time through your Google permissions page or the relevant platform's account settings. Revoking access before an audit or investigation is complete may prevent Ad Audit from delivering the Services.

Audit Process

2. Audit, Reconciliation and Invalid Traffic Investigation

2.1 Audit-Based Estimates

Refund, credit, and recoverable spend estimates are based on Ad Audit's proprietary audit methodology, including:

  • GLID-level reconciliation
  • Proprietary audit vectors
  • Traffic quality diagnostics
  • Click-pattern analysis
  • Platform policy and billing alignment checks
  • Cross-platform billing consistency checks

Estimates indicate potential eligibility but are not guaranteed. Final decisions are made by the relevant platform.

2.2 Common Sources of Recoverable Spend

Ad Audit identifies and recovers value arising from, among other sources:

  • Invalid and non-human traffic
  • Platform billing discrepancies
  • Unclaimed refund opportunities
  • Unclaimed adjustments and policy gaps
  • Traffic quality mismatches
  • Overcharges in auction pricing
  • Cross-platform billing inconsistencies
  • Hidden sources of recoverable spend

2.3 Recovery Process

Ad Audit follows a structured three-phase recovery approach:

Post-Bill Credits

Ad Audit identifies charges already billed that should not have been — including policy and platform-defined invalid traffic, invoice and contract discrepancies, and invoices below credited amounts — and pursues recovery as refunds or account credits.

Pre-Bill Cost Corrections

Where supported, Ad Audit identifies and stops invalid or wasteful spend before it hits your invoice — including click repetition, non-human events, and overcharges. Invalid spend is never billed.

Spend Utilization

Ad Audit continuously verifies spend against real performance and intent, identifying non-performing spend, budget inefficiencies, and opportunities to improve spend allocation across platforms.

2.4 Eligibility Review

Before submitting a refund, credit, or invalid-traffic claim, Ad Audit may verify that:

  • Sufficient audit signals are available
  • Traffic behaviour aligns with platform definitions of invalid traffic or constitutes a billing discrepancy
  • Evidence meets platform submission requirements
  • Data is complete and consistent for reconciliation

2.5 Submission of Invalid Traffic and Billing-Discrepancy Reports

By using Ad Audit, you authorize Vaudit to:

  • Use read-only platform data and Ad Audit Pixel diagnostics to complete audits
  • Prepare and submit invalid-traffic reports and refund or credit requests
  • Prepare and submit billing-discrepancy reports to the relevant platform
  • Provide reconciled audit evidence on your behalf
  • Communicate with the relevant platform in relation to the investigation

All submissions follow the applicable platform's invalid-traffic and refund procedures.

2.6 Platform-Aligned Audit Practices

Ad Audit conducts all auditing and submissions in accordance with platform policies and Terms & Conditions. Ad Audit does not modify campaigns. All work is performed using permitted diagnostic and attribution data and follows certified click-tracking standards.

2.7 Audit Data Accuracy

Audit completeness depends on:

  • Platform-side click and billing data
  • Ad Audit Pixel diagnostic signals, if installed
  • GLID integrity and attribution accuracy
  • Alignment between on-site behaviour and platform reporting

Missing or incomplete data may limit Ad Audit's ability to support or submit a claim.

2.8 Authorization to Act as Your Representative

You authorize Ad Audit to act as your representative solely for submitting invalid-traffic reports, billing-discrepancy reports, appeals, and refund or credit requests under platform terms. Ad Audit does not act as your agent for any other purpose.

Pricing & Payment

3. Pricing and Payment Terms

3.1 Platform Fee

Ad Audit operates on a hybrid pricing model consisting of a flat monthly platform fee and a performance fee on verified recoveries. Both fees apply together; neither replaces the other. Three platform tiers are available based on your monthly audited ad spend:

  • Starter — $200/month. For businesses with up to $200,000 in monthly audited ad spend.
  • Growth — $500/month. For businesses with $200,000 to $1,000,000 in monthly audited ad spend.
  • Enterprise — $1,000/month. For businesses with over $1,000,000 in monthly audited ad spend.

The platform fee covers dashboard access, continuous billing verification, and audit reporting across all connected ad platforms. The platform fee applies for the full duration of your subscription, regardless of whether any recovery is achieved in a given month.

3.2 Complimentary Audit Reports (First 30 Days)

Your first thirty (30) days include three proprietary audit reports at no cost. These reports are delivered through the Vaudit platform and require no changes to your existing campaigns. The monthly platform fee applies from day thirty-one (31) onwards. The performance fee described in Section 3.3 applies from day one of your engagement, including during the first 30 days, regardless of whether the platform fee has started.

3.3 Performance Fee on Verified Recoveries

In addition to the monthly platform fee, a performance fee applies to all verified recoveries, from the first day of your engagement:

  • A performance fee of thirty percent (30%) applies to all refunds, credits, or adjustments verified as recovered by Ad Audit on your behalf.
  • The performance fee applies across all platform tiers (Starter, Growth, Enterprise) and during the complimentary period described in Section 3.2.
  • If no recovery is verified in a given period, no performance fee is charged for that period.
  • The performance fee is calculated only on amounts confirmed as recovered by the relevant platform. A recovery is "verified" when the platform has issued the refund, credit, or adjustment and it has not been reversed, clawed back, or recharged. If a verified recovery is later reversed or clawed back by the platform, the corresponding performance fee will be credited back to you on your next invoice.

3.4 No Other Upfront Fees

Vaudit charges no setup fees, onboarding fees, or other upfront charges beyond the fees set out in this Section 3.

3.5 Billing and Payment

The monthly platform fee is billed in advance at the start of each monthly billing cycle, starting from the date your subscription begins (or, where a complimentary period applies, from the day after that period ends). The performance fee is invoiced monthly in arrears, based on recoveries verified during that billing cycle. Invoices are payable within thirty (30) days of the invoice date. All fees are stated exclusive of applicable taxes, which are the customer's responsibility unless otherwise required by law. Subscriptions renew automatically each billing cycle unless cancelled in accordance with the Term and Termination section.

Tracking Technology

4. Ad Audit Pixel and Tracking Script

4.1 Purpose of the Pixel

The Ad Audit Pixel provides:

  • GLID-based attribution and reconciliation
  • Traffic flow and timing diagnostics
  • Detection of routing inconsistencies and anomalous click behaviour
  • Strengthened evidence for invalid-traffic and billing-discrepancy submissions
  • Additional audit signals that complement platform-side data

The Ad Audit Pixel complies with Google's requirements for certified click-measurement technologies.

4.2 Data Collected (Non-Personal Only)

The Pixel collects non-identifiable technical data, including:

  • Page URLs and pageview events
  • GLIDs
  • Browser and device metadata
  • Timing, navigation, and routing diagnostics
  • Aggregate audit signals

The Pixel does not collect personal data, including:

  • Names
  • Email addresses
  • Phone numbers
  • Payment details
  • IP-linked identity information
  • Any sensitive or personal information

Ad Audit does not track or attempt to identify individual users.

4.3 Performance

The Pixel is lightweight, asynchronous, and does not impact page load performance or Core Web Vitals.

4.4 Removal

The Pixel may be removed at any time. Removal may reduce audit completeness and the accuracy of reconciliation.

Platform Considerations

5. Platform-Specific Considerations

5.1 Meta Ads (Facebook and Instagram)

Ad Audit's removal services for Meta Ads (Facebook and Instagram) campaigns are designed to be applied to newly created campaigns. Applying Ad Audit to an already-active Meta campaign may cause that campaign to re-enter Meta's learning phase, which can temporarily affect delivery as the campaign re-optimises. Customers are encouraged to enable Ad Audit on new Meta campaigns to avoid this.

5.2 Google Certified Click Tracker

Ad Audit is a Google Certified Click Tracker. All click-tracking URLs use visible query parameters (including click_id) and disclose non-foreign parameters to Google, ensuring compliance with Google's certification requirements. Ad Audit complies with Google's technical and policy requirements at all times.

5.3 Other Platforms

For all other supported platforms (TikTok Ads, The Trade Desk, Amazon DSP, DV360, LinkedIn Ads, AppLovin, Bing Ads), Ad Audit conducts auditing in accordance with each platform's applicable policies, Terms & Conditions, and refund procedures.

Your Responsibilities

6. User Responsibilities

By using Ad Audit, you agree to:

  • Provide accurate signup and payment information
  • Maintain secure account credentials
  • Use Ad Audit in compliance with applicable platform terms
  • Not interfere with or reverse-engineer any Ad Audit system or audit methodology
  • Maintain website conditions required for accurate audit signals where the Ad Audit Pixel is installed
  • Ensure you are authorized to grant Ad Audit access to the ad accounts you connect

Ad Audit may suspend access for misuse or violations of these Terms.

Data & Privacy

7. Data Security and Privacy

Ad Audit uses industry-standard security protocols and encryption across all systems. Account credentials and access tokens are stored in encrypted form. Audit data is processed and stored securely and is used solely for the purposes described in these Terms.

Use of your data is further governed by the Vaudit Privacy Policy (app.vaudit.com/privacy-policy), which forms part of these Terms. By using Ad Audit, you also agree to the Vaudit Privacy Policy.

Data is not automatically deleted upon termination or disconnection. Upon written request, Vaudit will delete your data to comply with applicable data protection laws in your region. To submit a deletion request, contact support@vaudit.com.

Liability

8. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Vaudit Inc. is not liable for indirect, incidental, special, or consequential damages arising from your use of Ad Audit
  • Vaudit Inc. does not guarantee any specific audit finding, refund, credit, or savings outcome
  • Vaudit Inc. is not responsible for changes a platform makes to its policies, rate cards, or refund procedures
  • Vaudit Inc. is not liable for a platform's failure to honour a recovery submission or refund claim
  • Vaudit Inc.'s total liability to you shall not exceed the total fees paid by you in the three (3) months preceding the claim
  • Your sole remedy for dissatisfaction is to discontinue use of Ad Audit
  • The limitations in this section do not apply to liability arising from a data breach, gross negligence, or wilful misconduct by Vaudit Inc.

9. Indemnification

You agree to indemnify and hold harmless Vaudit Inc., its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your breach of any warranty, representation, or obligation under these Terms, including but not limited to any claim that you were not authorized to grant access to an account or data you connected to the Services.

Term & Termination

10. Term and Termination

10.1 Term

These Terms apply from the date you first access or use Ad Audit and continue until terminated by either party.

10.2 Termination by You

You may terminate your use of Ad Audit at any time by cancelling your account through the Vaudit platform or by contacting support@vaudit.com. Termination does not waive any fees owed on recoveries already in progress or completed prior to termination.

10.3 Termination by Vaudit

Vaudit may suspend or terminate your access to Ad Audit at any time with reasonable notice if:

  • You breach these Terms and fail to remedy the breach within a reasonable period
  • You misuse the platform or provide false or misleading information
  • Vaudit ceases to offer Ad Audit as a service

Vaudit will provide reasonable advance notice of service discontinuation where possible.

Terms Updates

11. Updates to These Terms

Vaudit may update these Terms periodically to reflect changes in the Services, platforms covered, pricing, or applicable requirements. Updated Terms will be posted to the Vaudit website and, where material changes are made, Vaudit will notify you by email or through the platform. Continued use of Ad Audit after the effective date of any update constitutes acceptance of the revised Terms.

Legal

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration under the rules of the American Arbitration Association in Wilmington, Delaware, except that either Party may seek emergency injunctive relief in any court of competent jurisdiction.

Where the customer is an individual consumer, or is located in the European Union or United Kingdom, the mandatory arbitration requirement above does not apply to the extent it would be unenforceable under the laws of the customer's home jurisdiction. In such cases, disputes will be resolved in accordance with applicable local consumer protection law.

13. Contact

For support, questions, or notices relating to these Terms or Ad Audit, contact:

support@vaudit.com

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